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Communication vs. Conversation

How to improve the quality of the meetings in which you are immersed every day? How to get out of the “multiple and constant meeting effect” by organizing meetings for…

The reporting system in the SMEs

Unlike what might be believed, SMEs have a large amount of data on their operations and processes; what often happens is that they can be scattered or not systematized; and…

Quality Management

Comprehensive quality management, contrary to what is often believed, is not exclusive to large companies. For SMEs it presents a challenge mainly because it requires developing a process-focused perspective that…