How to improve the quality of the meetings in which you are immersed every day? How to get out of the “multiple and constant meeting effect” by organizing meetings for everything when in general they are expensive and ineffective? Could this meeting have been an email? Many times, the answer is: YES! Many times in […]
Communication vs. Conversation Read More »
Unlike what might be believed, SMEs have a large amount of data on their operations and processes; what often happens is that they can be scattered or not systematized; and data outside of a context does not contribute at all. The optimal reporting system, far from being an ideal or aspirational one that often fails
The reporting system in the SMEs Read More »
Comprehensive quality management, contrary to what is often believed, is not exclusive to large companies. For SMEs it presents a challenge mainly because it requires developing a process-focused perspective that allows analyzing the risks arising from poor quality that impact difficulties in achieving the desired results. Understanding quality as a daily task of continuous and
Quality Management Read More »